In case of an emergency during your travels in Sri Lanka, follow these steps for immediate assistance:
1. Medical Emergencies & Police Assistance
- Ambulance / Medical Help: 🚑 Dial 1990 (Government Ambulance) or +94 11 269 1111 (Private Hospitals)
- Police: 🚨 Dial 119 or +94 11 243 3333 (Tourist Police)
- Fire & Rescue: 🔥 Dial 110
2. TravelHubSLK Emergency Contact (For Booked Services)
If you face an urgent issue with a pre-booked service (e.g., hotel refusal, stranded due to transport cancellation, or safety concerns with a tour operator):
📞 24/7 Emergency Helpline: +94 779 360350, +94 710 360 350 (Call/WhatsApp)
📧 Email: emergency@travelhubslk.com (Include booking details & location)
3. Lost & Stolen Documents
- Police Report: Required for embassy assistance. Visit the nearest police station.
- Embassy Contacts:
- USA: +94 11 249 8500
- UK: +94 11 539 0639
- India: +94 11 232 7588
(Check TravelHubSLK’s visa guide for full embassy list.)
4. Natural Disasters & Weather Alerts
- Tsunami/Alerts: Follow @MetDeptSL (Department of Meteorology).
- Tourist Hotline: 1912 (Sri Lanka Tourism)
5. Road Accidents & Transport Issues
- Breakdown Assistance: Contact your vehicle rental provider first.
- Insurance Claims: Inform TravelHubSLK support for vendor-related bookings.
Preventive Tips for Safe Travel in Sri Lanka
✔ Save local contacts (hotel, tour guide, embassy).
✔ Keep digital copies of passport/visa.
✔ Avoid unregistered taxis—use pre-booked transport from TravelHubSLK.
We’re Here to Help! Stay safe and enjoy your Sri Lankan adventure. 🌿☀️
(For non-urgent queries, use TravelHubSLK’s main support.)