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Guest Support Centre

Customer services TravelHubslk2

Welcome to TravelHubSLK, Sri Lanka’s premier travel marketplace! We connect travellers with the best local service providers across the island, offering everything from accommodations and dining to tours, transportation, and unique travel experiences—all in one place.

How TravelHubSLK Works

TravelHubSLK is your A-to-Z travel marketplace for Sri Lanka, where you can:
Browse & Book – Reserve hotels, guesthouses, villas, safari tours, and more.
Find Authentic Experiences – Discover local restaurants, adventure activities, cultural tours, and event planners.
Hire Vehicles & Transport – Compare and book cars, vans, tuk-tuks, and chauffeur services.
Connect directly with Vendors – Negotiate deals and get personalised offers without brokers.

Need Help? Here’s What to Do

1. General Inquiries & Booking Support

For questions about bookings, pricing, or service details, contact the vendor directly via:

  • Phone/WhatsApp (listed on their profile)
  • Email or inquiry form (on their listing)

2. Complaints & Issues with Services

If you encounter problems with a booked service (e.g., hotel not as described, tour cancellation, vehicle rental issues):

  1. First, try resolving it with the vendor.
  2. If unresolved, contact TravelHubSLK Customer Support with:
    • Booking reference
    • Vendor name
    • Detailed complaint + proof (photos/receipts)

📧 Email: support@travelhubslk.com
📞 Hotline: [+94 779 360 350] (Sri Lanka) | WhatsApp: [+94 779 360 350]

3. Technical Issues (Website/App Problems)

Facing errors, payment failures, or login troubles?
📧 Tech Support: techsupport@travelhubslk.com

4. Feedback & Suggestions

Help us improve Sri Lanka’s travel industry! Share your experience:
📧 Feedback: feedback@travelhubslk.com

Why Choose TravelHubSLK for Sri Lanka Travel?

🌴 Local Expertise – Handpicked vendors for authentic Sri Lankan experiences.
💸 No Broker Fees – Communicate directly for the best rates.
🔒 Trusted Reviews – Real traveller feedback to guide your choices.

Important Reminders

✅ Always check vendor policies (cancellation, refunds, etc.) before booking.
✅ For emergencies (e.g., last-minute booking changes), contact the vendor directly via phone.

Explore Sri Lanka with Confidence! 🏝️🚗🐘