Travelhubslk.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services. By accessing or using Travelhubslk.com, you consent to the practices described in this policy.
1. Information We Collect
A. Personal Information
We may collect the following when you use our services:
- Contact Details: Name, email, phone number, address.
- Booking Data: Travel dates, accommodation preferences, payment details (processed securely via third-party gateways).
- Account Information: Username, password (encrypted), profile preferences.
- Partner Submissions: Business licenses, tax IDs, service descriptions (for registered partners).
B. Non-Personal Information
- Device Data: IP address, browser type, operating system.
- Usage Analytics: Pages visited, click patterns, session duration (via cookies).
2. How We Use Your Information
We process your data to:
✔ Facilitate bookings and deliver requested services.
✔ Verify partner identities (e.g., gem dealers, tour operators).
✔ Improve user experience (e.g., personalized recommendations).
✔ Send updates (e.g., booking confirmations, promotions if consented).
✔ Comply with legal obligations (e.g., fraud prevention, tax laws).
3. Data Sharing & Disclosure
We may share information with:
- Service Providers: Payment processors (e.g., PayPal, local banks), hotels, tour guides.
- Legal Authorities: If required by Sri Lankan or international law.
- Business Transfers: In case of mergers/acquisitions (with confidentiality safeguards).
We never sell your data to third-party advertisers.
4. Data Security
We implement:
- SSL encryption for all transactions.
- Access controls to protect partner/user accounts.
- Regular audits of security practices.
Note: No system is 100% secure—users must also protect their login credentials.
5. Your Rights
You may:
- Access, correct, or delete your personal data (via account settings or by contacting us).
- Opt out of marketing emails (via “Unsubscribe” links).
- Withdraw consent for data processing (may limit service functionality).
Partners must keep business details updated for compliance.
6. Cookies & Tracking Technologies
We use:
- Essential cookies (for site functionality).
- Analytics cookies (e.g., Google Analytics) to improve performance.
- Marketing cookies (only with user consent).
Manage preferences via your browser settings or our Cookie Banner.
7. International Data Transfers
Data may be processed in Sri Lanka, the UK, or other jurisdictions with adequate privacy laws.
8. Children’s Privacy
Our services are not intended for users under 16. We do not knowingly collect their data.
9. Policy Updates
We may revise this policy; changes will be posted here with a new “Last Updated” date.
10. Contact Us
For privacy-related inquiries:
📧 Email: admin@travelhubslk.com
📞 Phone/WhatsApp: [+94 779 360 350]
📍 Address: Level1 , Manawickrama Building, 27 Gemunu Mawatha , Hantana Place , Kandy ,Sri Lanka